Integrated Network Consulting, Inc.
36 Kresson Road, Unit D
Cherry Hill, NJ 08034
(877)INC-INC1

INC ‘Total Care’ Managed Services

You don’t have to call us, we’ll call you.

Your business can’t afford to wait for a disaster to happen and then react to it. You need to know that everything possible is being done to make sure you don’t go down in the first place. Our program does just that – everything possible.

We start by getting to know you and your business. We meet with you regularly to discuss how your environment is doing and how technology can help your business become more profitable and easier to manage.

And we don’t send out an entry-level technician or a salesman. Our most experienced engineers attend every meeting personally. As a Virtual Chief Information Officer (VCIO) for your business, we give you answers in layman’s terms – and relate infrastructure to your business objectives. But we don’t stop there.

Our 24/7/365 remote network, systems, and application monitoring watches over your network, letting us know about problems before they affect you. Wouldn’t you rather hear about your email being down from us (after we’ve started fixing it) than from your boss – or your customers?

Add to that scheduled preventative maintenance, and exclusive access to analysis and capacity planning meetings, and you’ve got wall-to-wall coverage. Won’t it be nice to know someone’s there for you before data is at risk?

TotalCare includes a complete solution for IT Support:

24x7 remote system health & performance monitoring
Guaranteed response time for emergencies (< 1 hour for remote remediation; < 4 hours for onsite remediation)
All remote support is included at no additional charge (approx. 90% of issues can be resolved remotely since we are utilizing state-of-the-art remote support technologies)
Monthly patch management & vulnerability scans
Monthly system health & performance reports
Quarterly executive level IT meetings to discuss trends & analysis, budgeting and future projects.
Discounted hourly rate for additional and onsite services.

Fixed-Rate Plans (including unlimited onsite support) are available upon request.

Learn more by reading our brochure.